Tuesday, December 22, 2015

Epic Training at GBMC!

"I must go document in Epic!!"

If you haven't seen our new videos for Epic, be sure to visit the Epic pages of the Infoweb to view them!

Are you ready for the Epic go-live on October 1, 2016? A major component of our preparedness is how well trained you and your coworkers are to navigate, document and record successfully in Epic.

Our Instructional Designers are hard at work building and training curriculum to help guide your way in the system.

What makes up the Epic curriculum? Take a look at what we have to look forward to in the coming months! Listed below are some of the materials that are currently being developed.

E-Learning Lessons
Prerequisite, interactive video lessons that provide short overviews of Epic functionality to prepare you for classroom training

Workflow Overviews
Overviews that quickly run through a feature so you can visualize what your workflow will be like after you've had a chance to practice using Epic

Lesson Plans
PowerPoint lesson plans customized with information specific to your workflow. These lesson plans include frequently asked questions, tips for navigation and Hyperspace demonstration during classroom training.

Exercise Booklets
Each course during classroom training has an exercise booklet with real-world scenarios and steps for you to complete in the system specific to your role.

Quick Start Guides
Step-by-step instructions for common tasks to help you adjust to the new system during go-live

Time Savers
Short tips to help you become more efficient after go-live

Denise Kosmas
Training Project Manager for Epic

Thursday, October 15, 2015

352 Days Left!

In approximately one year, GBMC HealthCare will have one medical record system for all patients, regardless of the setting in which they receive their care. As a Systems Analyst working for The Milton J. Dance, Jr. Head and Neck Center, I am looking forward to having one medical record system for GBMC's entire patient population.

Some may agree that our current process for accessing data from multiple sources and compiling this data to create analysis reports is time consuming. However, after previously serving as an Epic Application Coordinator for another medical system, I have experienced Epic and can seriously appreciate the convenience of having one record per patient.

Epic's Reporting Workbench is just one of the tools available that will allow me to access Epic's database for the reporting needs of the Dance Center. The Reporting Workbench tool is a part of Epic's Cogito, which is Epic's embedded analytics or set of tools designed to expand the usefulness of our electronic healthcare infrastructure. We expect that Epic's Reporting Workbench will greatly increase the performance of creating and presenting analysis reports.

Gregory Lee
Systems Analyst at The Milton J. Dance, Jr. Head and Neck Center

Thursday, October 8, 2015

Epic Users' Group Meeting Recap!


Did you know that GBMC is one of 27 new organizations in the past year to begin an Epic implementation around the world? Recently, some of GBMC's team members had the opportunity to visit Epic's Users' Group Meeting (UGM) along with more than 17,900 attendees from 11 different countries!

Epic's UGM is an opportunity for organizations across the globe to come together and collaborate to discuss various topics in healthcare, clinical workflows, and prepare for go-live and beyond! Here are some fun facts about UGM 2015:

  • Group Meeting Theme: Classic TV. Epic's CEO Judy Faulkner's executive address was based on "I Love Lucy."
  • Participants joined in on a Cow Chip Toss, Tug-o-War, a petting zoo and other fun events.
  • 104 CEOs from different healthcare organizations attended.
  • 800 speakers presented a total of 740 sessions.
  • 1,770 tests were completed in Usability Labs, allowing attendees to test out Epic's software with our development team and provide feedback.
We hope the attendees from GBMC learned a lot while exploring Epic's campus, and most importantly, had fun! Luckily, you don't need to be in attendance to benefit from the knowledge presented throughout the week. All you need is a UserWeb Account! All GBMC HealthCare employees can create an account. 

Here are the steps to create a UserWeb Account:
  1. If you don't have a UserWeb account, register here.
  2. Once you have your account, go to https://ugm.epic.com/ and select "session materials."
    • You can search for specific sessions or enter keywords to see what other organizations have presented. If you're interested in learning more, every presentation has contact information on the last slide.
    • Work with your Epic partners to schedule a "meet and greet!"
An Experts' Group Meeting for analysts and clinicians will be held April 11-22, 2016 so stay tuned for more as we continue our Epic Adventure together!

Shea Taylor
Implementation Coordinator, Epic

Friday, September 4, 2015

I see ACs, I see IDs!

Imagine being a patient and conducting your next primary care visit via video conferencing from your smartphone or tablet. This capability will soon be available at GBMC.

In order for that functionality to become available, your GBMC Application Coordinators (AC) and Instructional Designers (ID) are hard at work.

ACs address all issues that arise during the project for their application and are very knowledgeable of the organization policies, procedures and business operations. Their role is to provide primary support for a specific application.

IDs work with project leadership and ACs to develop the overall training program. IDs will provide end users with information about workflows and processes as well as how the system functions. In essence, although GBMC has purchased the Epic platform, it is up to our ACs and IDs that work tirelessly to customize the system based on feedback from physicians, managers and staff. Your input ensures that the system has the look and feel of GBMC, while meeting our internal needs.

A day in the life of an AC consists of regular communication with Epic representatives and working with physicians, managers and end users to ensure the system meets the organization's business needs. ACs and IDs must understand the choices involved in application configuration in order to ensure optimal functionality of the system. They investigate end users' preference while making build decisions. In addition, the team must also perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.This will take months and hundreds of hours!

So the next time you run into an AC or ID around GBMC, do not hesitate to ask them questions to learn more! Also, do not hesitate to ask questions or post comments in the comment section below! Remember that you, too, are participating in something GREAT and EPIC. This is your organizational project. Your time and efforts are not in vain.

Your Epic system implementation team is working hard each day to build a system that supports our vision...to every patient, every time, we will deliver the care we would want for our own loved ones.

Dione Harrison
Manager - HR Business Partner Services

Thursday, August 6, 2015

Build Buckets

In our last blog, we mentioned something about "build buckets." So, what is a build bucket? That is a great question as we now start Phase 3 of the Epic project: System Design and Build!

We have just completed our third series of Workflow Adoption meetings with our Epic counterparts to understand how our GBMC workflows will be incorporated into the Epic software. (Thank you to all that attended to provide the needed input to the processes!) But our work does not stop there! The Epic analysts are now taking collected data to start building the system.

We will continue to collaborate with our SMEs (subject matter experts) on a regular basis to review our build and meet our aggressive timelines. We know this requires extra time and effort, but it contributes to making a better and safer healthcare information system for our patients. If you have any questions or comments along the way, don't hesitate to speak up. Also, don't forget that you can always leave comments below!

Back to the Build Buckets.

The build buckets are the heart of what the Epic team is working on right now. It will take four buckets to build the GBMC HealthCare Epic system before we test to see how the build is working. Each bucket has very defined tasks per application, but it is like building a house (or sandcastle).



Testing what was built starts in December!


Together, our buckets will build the system we want and need! It takes all of use to make this happen.

Kay Everett
Clinical Project Manager

Friday, July 17, 2015

Resolute

In a previous blog, we explained the origin of the names of various Epic applications. However, we forgot one: Resolute! We figured that this was such an important application that it warranted its very own blog post!

Resolute is the name given to Epic's hospital and professional billing systems. Truth is, I don’t know why the billing systems are called Resolute, so here are some findings from my research that may give us clues as to where the term possibly originated.

The Merriam-Webster dictionary defines resolute as “marked by firm determination” or “bold/steady,” derived from the Latin word resolutus, meaning “loosened, released and paid.” So Epic probably used this adjective-based word to show that with our billing systems, we will be adamant, firm and persistent!

Digging deeper, we can research further why Epic may have chosen the name Resolute.


Operation Resolute (Balkans) - British portion of the NATO-led, peacekeeping force in Bosnia and Herzegovina.

  • Some insurance companies are rather fierce with their claim denials and rejections!
  • Resolute can be seen as a "peacekeeping force!"

HMS Resolute 
Operation Resolute - The Australian Defense Force contribution to patrolling Australia's exclusive Economic Zone
  • The billing office is like a force protecting GBMC's Economic Zone.

HMS Resolute (1805) - A British Hulk or Floating Prison
  • I know this is a tough job, but this would be pushing it a bit far...

How about:

Resolute Desk - The Desk in the White House Oval Office
  • The very desk that the President sat to write the Affordable Care Act! He hears and sees all the key words like: Insurance, rejections, denials, premiums, accessibility, less waste. Hmm, I may be onto something...


I was going to check with Alex, my Epic Hospital Billing Resolute Application Manager but we were too busy with our Build Bucket 1 tasks. And I knew you would ask: "What is a Build Bucket?" Good question! Keep reading our blog because we'll cover that another time.

Jonathan Schoemann
Epic Access and Revenue Project Manager

Tuesday, July 7, 2015

Timehop Tuesday

GBMC and Epic, Unite!

As we enter the summer months, I want to take time to reflect on a recent trip to Verona, Wisconsin. As part of its physician engagement program, Epic has developed a physician overview course intended to impart a deeper understanding of how to utilize their system.

In April, I was able to attend this class with Dr. Hmu Minn in Internal Medicine, Drs. Renu Thomas and Angela Yin with the Hospitalist group and William Zirkin in the Emergency Department. One of the first lessons learned when we arrived in blustery Verona was that one must pack and dress appropriately for a spring trip to Wisconsin! As we entered one of the classrooms, I was impressed by the number of physicians from various other healthcare organizations around the country. Here are some of the stats from the course.


The two-day course was packed with content and information that is new to all physicians using Epic. We were able to learn about many of Epic's functionalities and potential enhancements over our existing electronic medical record system, including Epic's user-friendly patient portal.

Getting Trampled by a Mammoth!
Despite the information-packed days, we were able to find time to tour Epic's sprawling, unique campus, as well as to interact with some of their distinctive artworks.

At the end of our visit while we waited for our departure at the Milwaukee airport, the group and I discussed over breakfast about what we learned and the endless possibilities of delivering care using Epic as our EMR. We came to the conclusion that Epic will be an excellent tool for us to provide the care we would want for our own loved ones, and we look forward to bringing its incredible potentials to GBMC.

Check out some of our other photos from our trip!

Dr. Zirkin Freezing




Tuesday, June 23, 2015

Epic, A-Z

Over the past few weeks, we have given you the names and definitions of several Epic applications that are coming to GBMC. You may have been wondering where in the world some of these names came from. To help you out, we have made a list of the ones most commonly associated with head-scratching and provided a brief explanation of origin.

ASAP (Emergency Department) – Things happen in the Emergency Department very quickly, which is how the application got its acronym, As Soon As Possible.

Beacon (Oncology) – A beacon is something or someone that guides or gives hope to others.  Cancer patients look for a “beacon” of hope after diagnosis.

Beaker (Lab) – Named after the common piece of lab equipment, not the Muppet.

Cadence (Scheduling and TeleTracker) – Much like its literal definition, (a rhythmic, steady beat of sound or words), this application keeps the beat of GBMC’s busy scheduling and patient movement.

Canto (Mobile Phone Access) – A canto is a “chapter” or primary division of a long, epic poem. This application is Epic’s smallest version of Hyperspace, the overall umbrella of all Epic applications and functionality.

Cogito (Encompasses Clarity, analytics, Reporting Workbench, Radar dashboards, registries and reporting content) – As Juan noted in his blog post last week, “cogito” is short for the Latin phrase, Cogito Ergo Sum…“I think, therefore I am.” This blanket term, Cogito, is used to describe everything related to reporting and analytics in Epic. The applications and functionality included under this blanket do a wide variety of thinking and analyzing for Epic.

Grand Central (Registration and Patient Movement) – Like Grand Central Station in New York City…it is the hub of patient movement at GBMC. As an additional FYI, this application will be replacing our current TeleTracking system.

Haiku (Tablet Access) – Much like Canto, this application’s name has a poetic origin. A haiku is a type of short, small poem. The application is a smaller version of Hyperspace.

Healthy Planet (Population Health) – Making the planet healthier, one patient population at a time.

Hyperspace – The overall umbrella of Epic applications and functionality. When someone logs onto Epic whether it be on their computer or a mobile device, they’re logging into hyperspace! (No Millennium Falcons included for you Star Wars folks, sorry!)


Kaleidoscope (Ophthalmology) – You may remember playing with a kaleidoscope as a child, seeing the colorful shapes and patterns as they change. The word kaleidoscope is derived from three Greek words: kalos (beautiful), eidos (form) and skopein (to view). Like the toy, your eyes function as a kaleidoscope for your body, allowing you to see beautiful things.

MyChart (Patient Portal) – When a patient refers to something that belongs to them, they say “my.”  This application grants patients access to their medical chart. GBMC patients will, however, continue to know this as “myGBMC.”

Optime (Surgery) – This is short for “operating time.”

Radiant (Radiology) – Various imaging and radiology departments work with different types of radiation, which is where this application gets its name.

Rover (Barcode Medication Scanning and MobiLab) – Rovers commonly refer to different modes of transportation, which allow movement. The Rover application assists with improved workflow by allowing clinicians to review information, document and perform other key workflows “on the go.”

Hippocrates
Stork (Labor and Delivery Clinical Documentation) – We have all heard the stories about a stork flying through the sky carrying a bundle of joy in a cloth and then dropping the baby off at the doorstep. The Labor and Delivery Department brings babies, just like storks.

Willow (Pharmacy) – Did you know the bark of a willow tree has therapeutic effects? The bark contains a chemical called salicin. When consumed, the body converts this to salicylic acid, which is the key ingredient in aspirin. This knowledge has been around so long that even Hippocrates, the Greek physician, noted its benefits!

We hope this gives your head some relief as you continue to increase your Epic knowledge!!

-Laura Jo Limmer
Instructional Designer



Monday, June 15, 2015

Embedded Analytics

René Descartes
If you got past that title and you are still reading this, thank you!  In all seriousness, we have lots of exciting developments to look forward to as part of the Epic implementation.

For starters, we get to say “Cogito.”  Ask any Epic colleague, and he or she will be happy to correct your pronunciation (KOH-gee-toh) and explain that it’s the name of the overall Epic analytics and reporting platform. It isn’t completely clear why this name was selected, although it was seemingly inspired by philosopher René Descartes’ famous phrase “ego cogito, ergo sum” (I think, therefore I am).

Speaking of caveats, as much as we will be able to do with Epic’s integrated electronic health record (EHR) and its embedded reporting tools, it is important to remember that these are still only tools. Lean processes aligned with our strategy and clearly defined metrics are still key drivers for any successful implementation. Therefore, in this post I would like to highlight a few items in two key areas.


1) Data Governance.  Organization-wide Lean efforts and projects such as the GBMC Integrated Data Warehouse have given us several opportunities to discuss and agree to standardized metric definitions. By necessity, the scope has been limited to the areas under consideration. With the broad-ranging Epic implementation, and the time and people dedicated to this effort, we have a unique opportunity to address key measure definitions right from the beginning of the process, communicate accordingly across all entities, standardize and provide ongoing governance. Although some of us might complain about what may be perceived as cumbersome and time-consuming steps, Epic brings to the table well-thought-out and comprehensive project tools for just about every step of the implementation.  We can leverage these tools to ensure that we are identifying and defining key metrics and priority reports. In the near term, steps include workflow adoption meetings and report content sessions.  Whether reviewing application workflows, reports embedded in the screens or back-end reports, our challenge is to maintain consistency in how we input, retrieve and interpret information.

2) Reporting Tools.  At GBMC, we can be proud of having access to state-of-the-art reporting tools such as our existing SAP Business Intelligence reporting platform. This platform, which provides us with tools such as Crystal reports, makes up the front end to our data warehouse and enables us to schedule and distribute reports organization-wide. With Epic, we will continue to leverage those tools. For example, we can use Crystal to author reports through Clarity and use the Web Intelligence query tool for the Cogito Data Warehouse. A huge new advantage to this is that we will now be able to embed a lot of that information up front in near real-time. Reports pulling more than 5,000 records over long periods of time will continue to be generated overnight with tools such as Clarity. But for data pertaining to shorter time frames and fewer records, Epic’s Reporting Workbench and Radar tools now provide us with the capability to display real-time information, for example as a dashboard chart or a table.

Clinical Metric Trends Screenshot

Additionally, Epic will give us the ability to benchmark against other Epic clients as well as against national goals. This opens up a whole array of exciting possibilities. Imagine being able to see key quality outcome metrics, as of today (as opposed to a month ago), on a unit dashboard along with a comparison to benchmarks. During the report content sessions, application report leads (ARLs) from each application team and report writers from the reporting team will begin reviewing the Epic-delivered standard reports with the subject matter experts (SMEs). ARLs will continue to focus on reporting workbench reports, while the centralized reporting staff focuses on Clarity and other report tools.

As Cogito project manager, I will coordinate those efforts. Our challenge will be to identify any critical gaps between the foundation reports and GBMC requirements and to ensure we deliver fully tested and accurate go-live critical reports on Day 1.

I look forward to working with the various stakeholders and helping to answer any questions you may have. And if you think this was an exciting topic, wait till my next post on statistics.

Juan Negrin
Reporting and Analytics Project Manager

Friday, May 29, 2015

What's That?

If you’ve been asking yourself that question in regard to Epic the past few weeks, then this post is for you! Now that the Epic implementation at GBMC is in full swing, you may be hearing a lot of “Epic speak” and unfamiliar terminology. We hope to clear up some of that confusion for you.

Below are some Epic words, applications and their definitions that you’ll want to understand as we move further with the Epic implementation!

  • ASAP -- Emergency Room
  • Beacon -- Oncology
  • Beaker -- Lab
  • Cadence -- Scheduling and TeleTracker
  • Canto -- Mobile Phone Access
  • Clin Doc -- Inpatient Nurse/Ancillary Staff Workflows
  • Cogito/Clarity -- Executive Reports, Data Warehouse and Date Repositories
  • Epic Everything -- Meaningful Use
  • EpicCare Ambulatory -- Ambulatory Clinical Documentation
  • EpicCare Everywhere -- Interoperability with other organizations, both Epic and non-Epic
  • EpicCare Inpatient -- This is the umbrella over Clin Doc and Orders
  • EpicCare Link -- Non-affiliated Web-Based Provider Access
  • Haiku -- Tablet Access
  • Healthy Planet -- Population Health
  • HIM -- Medical Records, Health Information Management and Abstracting
  • Kaleidoscope -- Ophthalmology
  • MyChart -- Patient Portal
  • Optime -- Surgery
  • Orders -- Inpatient Physician Workflow
  • Ortho -- Outpatient Ortho
  • Prelude/ADT/Grand Central -- Registration and Patient Movement
  • Radiant -- Radiology
  • Resolute Hospital Billing (HB) -- Hospital and Technical Charging
  • Resolute Professional Billing (PB) -- Professional Charges
  • Rover -- Barcode Medication Scanning and MobiLab
  • Stork -- Labor and Delivery Clinical Documentation
  • Willow -- Pharmacy
  • Workbench and Radar -- System Reports


Since you’re all a part of the Epic implementation, we hope you find this post helpful for when you start hearing these words used more!

Also, congratulations to Laura Hines for winning our Epic contest and answering the question correctly in Josh Von Reuden's blog post, Technically Epic!


Laura Jo Limmer
Instructional Designer

Friday, May 22, 2015

Who's Who?

As the Epic Adventure continues, we want to make sure you are familiar with the different roles of the Epic project team! For this reason, we bring you a quick "Who's Who." Here are some roles and descriptions you should be familiar with throughout the Epic implementation process!




Get your thinking caps ready because next week, we will test you on your Epic acronyms! Here are just a few sneak peeks! 

Can you guess what the following acronyms might stand for or mean?
  • ASAP (Hint – it’s not what you think it means!)
  • Beacon  
  • Cadence 
Let us know your thoughts in the comments below!

Laura Jo Limmer
Instructional Designer

Monday, May 4, 2015

Technically Epic, part II

Old Data Center with Servers

To ensure we have at least one awful pun in almost every blog post: Just as you likely wouldn't take fresh-from-the-bay Maryland crab and serve it with Cheese Whiz, we’re not deploying Epic on any older technology, or with Cheese Whiz for that matter! (Apologies to anyone who does this; we’re sure it’s great.)

Take a look at GBMC’s new Epic server hardware system! Yes, it actually does have the cool, blue, “techie” lights. No, the lights don’t actually do anything other than look cool.






GBMC's New Server System Hardware
This and what was discussed in our previous posts are just a few aspects of what Epic is introducing from a technology perspective. There are many others that we don’t have space to talk about here, such as our discussions and planning in painful detail of workstations, printers, Wi-Fi performance and disaster recovery.

Most importantly, these efforts and technologies are all aligned to ensure an end-user experience that lets every GBMC staff member enjoy this fantastic system that our applications build team is building and will deploy to you. Don't worry, we're intending to sure ensure that you won't even have to think about the technical side of the system when using it (such as whether that print job worked or how slow a document is opening) so you can simply experience this great system as it's intended once it's in your capable (and proverbial) hands.


Joshua von Rueden,

Director, Technical Services







Friday, May 1, 2015

Technically Epic

Epic Technical Overview with Epic staff
Direct from GBMC’s own data center, here’s exciting news! For the first time, Epic is no longer a theoretical product or pretty screenshot. Instead, GBMC now has its very own Epic install deployed to our own servers and storage!

What does this mean for you? Great question! It means that GBMC officially has its own version of Epic and that our dedicated build team is beginning to tailor the 2015 foundation platform to match GBMC’s unique workflow needs.

Although a fully customized Epic release is the system GBMC deserves (and will get in October 2016), it’s not the one it needs right now.




The first non-Epic staff member who can comment to this blog post with the movie that the preceding line is taken from wins a prize!


Also, reflecting the importance of the Epic platform to GBMC’s strategic vision, the technical team is deploying cutting-edge hardware that best ensures that the system’s performance matches its many capabilities.

Another exciting element that we'll be deploying with Epic is a new method of proactively watching how the entire system is performing in real-time. We'll have detailed metrics of what should be occurring and a tool to identify, at any given moment, when storage, servers, clients or other equipment is meeting our target thresholds.





Check out some of these fun numbers from the Epic Tech. Team!



Stay tuned for our next post where you’ll learn more about our Epic hardware!

Joshua von Rueden,
Director, Technical Services

Tuesday, April 14, 2015

Batter Up!


Much like the O’s, the Epic team has started off the season strong. After a solid performance in Spring (Epic) training, we’ve slid into our new home in South Chapman. We have an incredibly strong bullpen, with tremendous control and an uncanny ability to relieve any situation. Our subject matter experts are our power hitters; knocking our discovery sessions out of the park and affirming that our organization is well-positioned to lift the trophy come October (…of 2016 that is).

Our Epic counterparts will be assisting us to minimize errors as we turn double-plays of workflow adoption, design and build in the upcoming months. We are confident that we’ll be able to handle any curveballs that come our way.

This is a team effort that requires all of us to work as one. Let’s continue this great momentum and make the necessary sacrifices needed to get the W.

And if these baseball puns weren’t enough, wait till you hear about our grand slam events that we have planned in the future. More to come there!

Paulo Farqui, MSPH
Finance/Operational Efficiencies Manager

Tuesday, April 7, 2015

There’s No Place Like Home!



It is an exciting week for the Epic Team—not only is spring in the air, but it is also time to move into our new work space in South Chapman!  In recent weeks, we have had no real place to call “home,” but now we are finally unpacking our boxes and personalizing our work areas.


We are looking forward to collaborating with each other in our new space alongside the subject matter experts that will be working closely with us throughout the rest of the implementation process. We are planning on doing a lot of creative decorating to help inspire us during this Epic adventure. We can’t wait for you to come visit!

Another person commented on our blog with another EPIC acronym! This is great!


Want to come see the new space? We’d love to have you! Comment below or email us at epic@gbmc.org and we’ll set up a time!

Mary Swarts
Epic Nurse Champion

Thursday, March 26, 2015

Workflow Discovery Week Has Started!

GBMC’s workflow discovery week started off with a bang!  Thirty-two Epic partners from Verona, Wisconsin joined us for an exciting kickoff meeting that set the tone for this week’s events!  Epic definitely draws a crowd!

The Epic kickoff meeting was more than well-attended, with standing room only... Okay, it actually overflowed to the conference room lobby, which led to us removing the dividing wall, opening the meeting up to conference rooms A, B, and C! The desire to participate has far exceeded our expectations! Let's keep the momentum up! Check out some of the brain power and collaboration that took place!



Don't worry if you didn't get a chance to review your workflow yet – our Epic partners will be back out in two weeks for a few more!

One commenter on our last post wrote:



Can you think of any acronyms for EPIC? Are you as excited as we are for Epic coming to GBMC? Let us know in the comments below!

Cindy Ellis
Epic Project Director

Wednesday, March 18, 2015

And the Epic Adventure Begins!

Drum roll, please! GBMC is excited to introduce a blog focused solely on the Epic project! In this weekly blog, we will highlight upcoming events, project updates and exciting information as the project evolves! We also want to hear from you, so please take the opportunity to leave comments each week to let us know what you’re excited about, concerned about or even have ideas about regarding the project!

Next week’s adventure will begin with the arrival of approximately 32 members of the Epic team from Verona, Wisconsin, who will be partnering with GBMC’s internal project build team. We will kick the week off on Tuesday, March 24 and complete workflow discovery sessions by Thursday afternoon. During the discovery sessions, we will work together with area Subject Matter Experts (SMEs) to discover and define area-specific workflows that will assist with the overall system design, and introduce our Epic partners to GBMC. The goal is to implement best practices wherever possible and to help us continue to achieve our quadruple aim: better health and better care at a lower cost with more joy for those providing the care! 

If you’re interested in learning more or have questions about Epic at GBMC, email us at Epic@gbmc.org


What are you most excited about regarding GBMC’s Epic Adventure?? Let us know in the comments below!

Cindy Ellis
Epic Project Director