Resolute is the name given to Epic's hospital and professional billing systems. Truth is, I don’t know why the billing systems are called Resolute, so here are some findings from my research that may give us clues as to where the term possibly originated.
The Merriam-Webster dictionary defines resolute as “marked by firm determination” or “bold/steady,” derived from the Latin word resolutus, meaning “loosened, released and paid.” So Epic probably used this adjective-based word to show that with our billing systems, we will be adamant, firm and persistent!
Digging deeper, we can research further why Epic may have chosen the name Resolute.
Operation Resolute (Balkans) - British portion of the NATO-led, peacekeeping force in Bosnia and Herzegovina.
- Some insurance companies are rather fierce with their claim denials and rejections!
- Resolute can be seen as a "peacekeeping force!"
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| HMS Resolute |
Operation Resolute - The Australian Defense Force contribution to patrolling Australia's exclusive Economic Zone
- The billing office is like a force protecting GBMC's Economic Zone.
HMS Resolute (1805) - A British Hulk or Floating Prison
- I know this is a tough job, but this would be pushing it a bit far...
How about:
Resolute Desk - The Desk in the White House Oval Office
- The very desk that the President sat to write the Affordable Care Act! He hears and sees all the key words like: Insurance, rejections, denials, premiums, accessibility, less waste. Hmm, I may be onto something...
I was going to check with Alex, my Epic Hospital Billing Resolute Application Manager but we were too busy with our Build Bucket 1 tasks. And I knew you would ask: "What is a Build Bucket?" Good question! Keep reading our blog because we'll cover that another time.
Jonathan Schoemann
Epic Access and Revenue Project Manager
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